Mason’s Mill & Lumber Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, request a quote, or sign up for communications, including SMS notifications.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and company name when you fill out a form, place an order, or request a quote.
- Usage Data: IP address, browser type, device information, and pages visited.
- Communication Preferences: Information about how you engage with our emails or SMS messages.
How We Use Your Information
We use your information to:
- Fulfill orders and quote requests
- Communicate with you about your account or transactions
- Send marketing communications, including SMS messages (with your consent)
- Improve our website and services
Information Sharing
We do not sell your personal information. We may share your information with:
- Trusted service providers who help us operate our business (e.g., email/SMS platforms)
- Law enforcement or legal requests if required
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. You can manage cookie preferences in your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
Your Rights
You may request to access, correct, or delete your personal information by contacting us at [Insert Email Address].
SMS Terms of Service
By opting in to receive SMS messages from Mason’s Mill & Lumber, you agree to the following terms:
1. Consent to Receive Messages
By providing your mobile number and opting in, you consent to receive transactional and promotional SMS messages from Mason’s Mill & Lumber, including updates, order confirmations, promotions, and alerts. Message frequency may vary.
2. No Purchase Necessary
Your consent to receive SMS messages is not a condition of purchase.
3. Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan.
4. Opting Out
You can opt out of receiving SMS messages at any time by replying STOP to any message. You may also reply HELP for customer support.
5. Data Use
Your mobile number will only be used for SMS communications as described in our Privacy Policy. We will not share or sell your number to third parties.
6. Delivery Not Guaranteed
Message delivery is subject to effective transmission by your carrier and may be limited by device, location, or other factors.
7. Contact Information
For help or questions regarding SMS messages, contact us at:
Mailing Address: Mason’s Mill & Lumber Co., 9885 Tanner Rd, Houston, TX 77041
Email: info@masonsmillandlumber.com
Phone: (713) 462-6975